Careers guide – account management

screen shot 2019-01-20 at 16.34.43The business of medical communications: a guide to getting started in account management

By Lindsey Heer, 2nd edition published January 2019

As we explain in this guide, the terminology, job titles and specific roles of account managers or project managers in MedComms agencies can vary, but effective account management is always critical. This new guide helps explain how that happens in practice and provides you with an understanding of both the challenges and the rewards that come from a career in MedComms. We believe reading this guide will give you the edge to getting that first job.

This issue includes nine personal profiles written by current specialists in leading MedComms agencies, describing their personal journeys in to MedComms and the day-to-day work they now do, and an up-to-date directory of agency contacts.

The second edition of this careers guide about account management is freely available here, published by Burntsky Ltd in January 2019, and it will now be updated every year.


About the author; Lindsey Heer

After 4 years in the pharmaceutical industry, glimpses of agency life convinced me to move into medical communications in 2003, where I have happily resided ever since. At Envision Pharma and 7.4, an AMICULUM agency, I embraced account management as an opportunity to help build a business, see the world and maintain my keen interest in medicine. By working hard and learning from truly remarkable colleagues, I was leading the commercial team at 7.4 by 2012. As Client Services Director, I focused on line management, trainee recruitment and developing the team around me – their skills and careers. That’s the abridged story so far. In 2017, I decided to try something else new – freelancing as an independent medical communications specialist. So, here I am, offering the best guidance I can after years of finding and working with bright, capable and inspiring people… perhaps people just like you?


Please note this publication is one of series of valuable careers guides written by specialists in their field – see other titles here

One thought on “Careers guide – account management

  1. Pingback: I work in MedComms… |

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