Whilst preparing the new issue of our latest careers guide, The business of medical communications: a guide to getting started in account management (published January 2021)  we invited people working in account management positions in MedComms to tell us why they are doing so….

“I work in MedComms, which offers a fast-paced and exciting environment to work in. We are supporting the launch of a product in phase 3 development, so the projects we deliver really matter!”
Nicola Baines, Account Director at Oxford PharmaGenesis

“I work in MedComms and enjoy it because it allows me to work with such a wide range of people. It is rewarding to know you are working as part of a team to produce something that could make a difference to someone’s life.”
Georgina Barber, Client Services Executive at Adelphi Communications

“I work in MedComms because I thrive on building solid relationships both internally with my teams and with my clients, the adrenalin rush of pulling together and working collaboratively to deliver creative and innovative projects, and the sense of accomplishment when the positive feedback follows.”
Danielle Burrows, Client Services Manager at Adelphi Communications

“I work in MedComms because of the versatility every day can bring! Having fallen into MedComms and having not come from a scientific background, it was a real eye-opener to the industry! The experience, knowledge and skill set that the role has brought me is endless. I get to work with some truly talented people in an exciting therapy area that is really making a difference to people’s lives, and being able to contribute brings real job satisfaction. Working in client services allows me to work across a variety of different projects, from start to end, with no 2 days ever being the same. The relationships that you get to build, both with clients and colleagues, is a key area of the role and I love being able to support day-to-day delivery with an incredible team. Plus, you get to travel the world (well, pre-COVID-19), which even though usually consisting only of congress halls and hotel rooms, it’s often a welcome change of scenery!”
Jessica Cardall, Account Manager at Ashfield Healthcare Communications

“I work in MedComms and it means I have the opportunity to work closely with healthcare professionals, patient groups, pharmaceutical companies and medical journalists at the forefront of medical advances. It combines my passion for medical science and creativity, with the knowledge that our work will ultimately help improve patients’ lives.”
Andrianna Christodoulou, Account Manager at Brandcast Health

“I work in MedComms because I enjoy being part of a team that actively makes a difference. My role in MedComms involves managing the development of projects and materials that can support healthcare professionals and pharmaceutical development, and ultimately provide benefit to patients. It is a very rewarding role and one that values strategic planning, which is not something I would have anticipated being involved in at such an early stage in my career. The variety of projects and therapy areas I work in, and the collaborative team I am part of make each day different and interesting. Account management in MedComms is a career I would thoroughly recommend getting involved in.”
Judi Croudace, Account Manager at InterComm International

“I work in MedComms to have a fulfilling career, knowing our work creates a positive impact on patients’ lives. MedComms satisfies my love of science and creativity, and I enjoy working with a multiskilled team on a huge variety of projects.”
Robyn Davies, Account Manager at Brandcast Health

“I work in MedComms on a congresses workstream where not 1 day is ever the same, I am always engaged to learn and watching projects develop is still just as exciting as when I first started. I really enjoy watching the start to finish of a congress event and when you realise just how many healthcare professionals and consequently their patients you have reached as a result, it feels very rewarding. Client services really do get the best of both worlds: being able to have input into the shape and direction of the project and simultaneously having exposure to the latest evidence and data for developing therapy areas. It’s great to work in a multidisciplinary team where your role plays just as crucial a part in a project as anyone else’s – no one team can work without the help of the other teams. It’s this group effort that enables client services to lead the project effectively for the client and for MedComms agencies as a whole to create long-lasting relationships with pharma companies.”
Charlotte Day, Project Coordinator at Caudex

“I work in MedComms because today is very different to yesterday! That ever-changing dynamic in your everyday role definitely keeps the momentum going. The opportunities are endless; you get to work with amazing individuals here at Helios, meet healthcare professionals across the globe and work side-by-side with pharmaceutical clients who are making real-life changes to the lives of patients across the world. I can honestly say that my role here at Helios gives me 100% job satisfaction.”
Anoja Dissanayake, Scientific Project Leader at Helios Medical Communications

“I work in MedComms because I enjoy being in a collaborative industry that allows me to contribute to the development of life-changing treatments. At Helios I am lucky to be in a unique role that ensures I am able to develop both my scientific and project management skills in a company with a great working culture.”
Alex Dutka, Scientific Project Leader at Helios Medical Communications

“I work in MedComms because I thrive on the challenges it brings on a daily basis. I am constantly developing new skills, finding solutions to new challenges and really enjoy the collaborative relationships we build with our clients. I started in MedComms as a temp knowing nothing about the industry and have been able to build my career in an exciting and ever-changing industry!”
Rachel Faulkner, Senior Project Manager at Oxford PharmaGenesis

“I work in MedComms and have been doing so for 18 years this year. I ‘stumbled’ into the industry if I’m being honest, but after about 6 months of joining a small MedComms agency, I could not see myself working in any other industry! I have learnt so much in 18 years and continue to learn something new every day. While the projects you handle might be (relatively) the same, each one comes with its own set of challenges, and it’s dealing with these challenges and continuously having to problem-solve that keeps the job ‘fresh’. I get huge amounts of satisfaction from doing a good job for clients – it’s a very rewarding environment to be in!”
Neil Godlieb, Group Account Director at inScience Communications

“I work in MedComms as it offers a diverse working environment, which has given me opportunities to nurture a variety of skills across the different roles I have had. My passion for the industry is fuelled by: the projects that we deliver that are all centred around improving patient care; the science; and working with talented and dedicated colleagues.”
Rachel Gofton, Senior Account Manager at Oxford PharmaGenesis

“I work in MedComms as an account manager because I enjoy working on a variety of different projects and forging strong relationships with my clients. My favourite projects are those with patient advocacy groups, as I can directly see the value our projects bring to the community.”
Elliott Gray, Account Manager at Porterhouse Medical, part of the Porterhouse Medical Group

“I work in MedComms because I want to combine my scientific background with my passion to learn, communicate and expand on my transferable skills. Since joining this industry less than a year ago, I learned to adapt to the vast change of virtual team-working, which showed me how versatile this industry is.”
Melin Hassan, Account Executive at InterComm International

“I work in MedComms because it is an industry of dedicated people looking to make a real difference to patients’ lives through science, education and creativity. As part of the account management team, I enjoy the variation in the role and following a project from its start through to its completion. Having an event-management background, I gain great satisfaction from supporting clients from all around the world and enhancing the interactions between them and their audience. It is also great to be able to use the scientific knowledge from my degree and have a client-facing role in a fast-paced and challenging environment. I feel lucky to work alongside a passionate team every day.”
Lucy Holdsworth, Senior Account Executive at Oxford PharmaGenesis

“I work in MedComms and every day I’m presented with a new and exciting challenge. I love working in a fast-paced environment with such talented people and knowing the work we’re doing makes a real difference.”
Holly Hunter, Project Manager at Oxford PharmaGenesis

“I work in MedComms because I really enjoy being part of such a high-performing team, delivering innovative projects for our clients.”
Emma Hyett, Project Leader at Helios Medical Communications

“I work in MedComms and I love the fact that there’s no typical day. It’s fast-paced and rewarding, plus you get to work with some extremely talented people across a wide range of different project types and therapy areas.”
Linda Issa, Account Director at Complete Healthvizion

“I work in MedComms, an industry which combines scientific acumen with strong project management and communication skills. My path to learning has been varied and rewarding, enabling me to hone skills that I now use in my working and daily life.”
Sally Janani, Client Services Director at Oxford PharmaGenesis

“I work in MedComms because no 2 days are the same. Every day I enjoy communicating with my internal colleagues and a range of clients, working to meet their needs, overcome challenges and make a meaningful difference to others.”
Tilley Jewell, Project Coordinator at CMC Affinity

“I work in MedComms because I love working with our industry clients to engage and collaborate with patient communities in meaningful ways, and to find solutions that best support patient needs. Whatever the therapy area or stage in the drug development lifecycle, we have opportunities to listen to patient perspectives, and integrate that voice into our work, leading to improved patient healthcare outcomes as a result. I’m grateful to be in a role so focused on the patient experience and on finding ways to make a real difference to people’s lives.”
Ben Johnson, Patient Engagement Director at Ashfield Healthcare Communications

“I work in MedComms and the thing that drew me to working for McCann was although it was a large company I still felt it held strong core values, was inclusive and offered development opportunities to people based on their strengths. I love how great management teams build personalised targets for each individual and ensure growth that suits your strengths, meaning that although I may not have a scientific background, I have been able to integrate successfully as part of the team. Even through these difficult and strange times McCann has ensured it is doing the best to support its employees and offer flexibility and a sense of community in any way it can.”
Zoe Johnson, Account Executive at Caudex

“I work in MedComms because I enjoy the wide range of projects that I get to work on and no single day or project is the same. It is a fast-paced and ever-changing industry, which creates new challenges that I constantly need to adapt to. Due to the ever-changing landscape, we always have to look to improve the way we communicate with clients and with internal teams. I have been lucky enough to travel a lot within my role, which I very much enjoy.”
Jordan Jones, Account Manager at inScience Communications

“I work in MedComms and I really enjoy working in such a busy environment as it means I’m never bored and I feel like I’m constantly learning new things.”
Becca McConnell, Senior Account Executive at OPEN Health Medical Communications

“I work in MedComms and I love the fact that I feel like I’m part of something that made a difference to people’s lives. We all get ill at some point, including our loved ones, and so it is important to make sure that the research and improvements in healthcare are communicated correctly, so that doctors can make the right treatment choices, based on evidence.”
Jo Moore, Client Services Operations Manager at Adelphi Communications

“I work in MedComms because no 2 days are ever the same and come with their own challenges to overcome. I also get to employ my account management skills and my scientific background whilst working with an amazing team to deliver our clients’ objectives.”
Nick Offer, Scientific Project Leader at Helios Medical Communications

“I work in MedComms because it is a fast-paced environment where no 2 days are the same, learning and creating new skills you can use every day. You are also able to build and create unique working relationships with those within your team from working so closely on interesting projects. I also enjoy working with my clients to develop new and interesting ways to reach healthcare professionals and in turn assist them in their treatments of patients.”
Lili Poole, Account Executive at Ashfield Healthcare Communications

“I work in MedComms and like working in account management because every day is different, you have a range of clients and project types that keep you on your toes, and I have a fab team working with me to deliver the highest standard of work for our clients.”
Claire Pullen, Senior Account Director at Porterhouse Medical, part of the Porterhouse Medical Group

“I work in MedComms and love being part of a close-knit team. We never know what project requests we’ll receive and it’s great to work together to come up with innovative solutions for our clients. There’s nothing better than the sense of achievement you get from successfully completing a big project and getting positive feedback from your clients!”
Verity Renowden, Senior Account Manager at inScience Communications

“I work in MedComms and came to it late in my career, but it feels like this was meant to be. I love how I can combine my project management, communication and strategic skills, while still indulging the science geek in me. We are always working on interesting projects with amazing people and, most of all, at the end of the day we go home with the satisfaction of ultimately supporting and making a difference to patients.”
Catie Rousset, Account Director at Oxford PharmaGenesis

“I work in MedComms because it’s fast-paced, interesting and challenging; because I get to travel the world and also work flexibly to suit my family life; but most of all because I have the pleasure of working with my amazingly talented, kind and funny colleagues every day.”
Sarah Shilley, Senior Scientific Project Leader at Helios Medical Communications

“I work in MedComms because it gives me the chance to promote cutting-edge research and improve the patient experience.”
Kit Sparrowhawk, Account Executive at Porterhouse Medical, part of the Porterhouse Medical Group

“I work in MedComms and this last year has been a very different and challenging one. It has, however, been compelling to see how the industry has adapted so quickly to the restrictions brought on by COVID-19, and how we have managed to continue delivering the same quality of work. To be a part of that is quite inspiring!”
Olivia Sproston, Client Services Manager at Adelphi Communications

“I work in MedComms because, although it sounds like a cliché, every day really is different! The past 2 years working at Helios have absolutely flown by; in that time, I have been lucky enough to travel extensively, work with a fantastic and dedicated group of people to deliver a huge variety of projects, and develop my project management skills as well as my knowledge of more than one new therapy area.”
Sujata Sridharan, Associate Scientific Project Leader at Helios Medical Communications

“I work in MedComms and I love that no 2 days are the same! The industry is constantly evolving and there are always new challenges to overcome, so I’m continuously learning.”
Julia Taylor, Senior Account Manager at OPEN Health Medical Communications

“I work in MedComms because I love the variety of projects and being able to work as a team, as well as the opportunities to attend and deliver interesting events around the world. It’s also really rewarding to know my work at Porterhouse Medical helps to make a positive impact on people’s lives.”
Rebecca Thomas, Senior Account Manager at Porterhouse Medical, part of the Porterhouse Medical Group

“I work in MedComms as I enjoy the fast-paced and varied projects that the industry brings. I am lucky enough to work with many talented and motivated people, with the shared objective of delivering exceptional-quality projects to our clients. I particularly enjoy the variety of the role and that no 2 days are the same. From client calls to writing proposals, from creating schedules to managing budgets, MedComms provides a stimulating and rewarding environment with many development opportunities.”
Sandy Tolksdorf, Senior Project Manager at Oxford PharmaGenesis

“I work in MedComms because after graduating I wanted to utilise the skills and scientific knowledge that I’d developed during my degree outside of the lab environment. During my time at Porterhouse, I have worked across a variety of interesting projects and different therapy areas, each with their own challenges and which provide opportunities to develop my skills and my career.”
Emily Tracey, Senior Account Manager at Porterhouse Medical, part of the Porterhouse Medical Group

“I work in MedComms because I enjoy working in a versatile, fast-paced role that allows me to challenge myself on a daily basis! I enjoy working with a huge range of different types of people and being able to use my project management and problem-solving skills regularly. Each day provides a new opportunity, and it’s great to feel as though the projects you work on have a real impact on patients’ lives. I also get the chance to work with a brilliant, collaborative team, which has helped make my first year in this industry fantastic.”
Rachel Twigg, Account Executive at Ashfield Healthcare Communications

“I work in MedComms and making this career transition was the best decision I ever made. I love how each project is unique in its own way, keeping things new and interesting on a daily basis.”
Jennifer Wallace, Account Manager at Complete Healthvizion

“I work in MedComms because every day I see something different. Even having worked at Ashfield Health for 5 years, no 2 days are ever the same and there is always a different project, challenge or idea to get stuck into. I love the adrenalin of a submission day, the celebration of a successful meeting and the sense of excitement when a product is approved for patient use after all the hard work that has gone in behind the scenes. Teamwork truly does make the dream work and I couldn’t imagine myself doing anything else!”
Madeline Wilde, Senior Account Manager at Ashfield Healthcare Communications

“I work in MedComms and I love how I’m part of the big picture in transforming people’s lives.”
Mahta Zadeh-Kochek, Account Manager at Brandcast Health