Whilst preparing the new issue of our latest careers guide, The business of medical communications: a guide to getting started in account management (published January 2022)  we invited people working in account management positions in MedComms, to tell us why they are doing so….

“I work in MedComms because it allows me to put my project management and soft skills to use within a field that truly makes a difference to patients’ lives.”
Abi Ainscough, Account Manager at Ashfield MedComms

“I work in MedComms because I love the fast-paced environment and working with a great team to deliver excellence in everything we do! No day is ever the same and I enjoy the challenges that each day brings as well as building great relationships with both clients and internal teams to allow collaboration and innovation across all projects.”
Samantha Anderson, Senior Account Director at Ashfield MedComms

“I work in MedComms. I’ve had a career spanning 20 years, but I trained as a nurse before moving into client services. A lot of the skills and behaviours around communication, organisation, time management, teamwork and leadership are transferable. And patients are at the heart of both roles. The things I love about my job are providing great client service, coaching less experienced team members and generating new ideas/approaches to tackle challenges. It’s diverse and very fulfilling”
and I have met some incredible people along the way.”
Deborah Bailey, VP, Client Service Director at Caudex

“I work in MedComms as I want to work in a fast-paced environment where I can develop my project management and client service skills whilst maintaining a focus on improving health. The teamwork and support people give each other are greater than I could have imagined.”
Simon Banner, Account Executive at Langland

“I work in MedComms and working in the client services side of MedComms has been the ideal path for me after initially starting my career in relationship management at a financial technology company. I wanted to move into working in a role that encompassed both the skills I learnt in my previous job and my science-based studies at university, and MedComms has proven to be exactly the right balance of both aspects. No 2 days are the same and it is great working in an industry that keeps you busy and interested at all times with varied projects and accounts.”
Flora Belic Ford, Account Executive at CMC Affinity

“I work in MedComms because the pandemic made me reevaluate my career path. In search of a robust industry with enough variation to suit a wide range of skills and personalities, I found a social, dynamic and immersive role as a client services executive. I am continually enthused by the extraordinary steps our clients in the pharma industry are taking, and working to support the project management is incredibly motivating.”
Harry Bennett, Client Services Executive at Adelphi Communications

“I work in MedComms because I benefit from a caring company culture that nurtures a sense of belonging, and I am part of a team that actively supports each other and our clients. I believe my contribution is meaningful and that what I do, as part of an engaged account team, ultimately makes a difference to patients’ lives.”
Liza Bennett, Account Director at Ashfield MedComms

“I work in MedComms because it is a progressive and fast-paced industry. It’s a privilege to be able to work with experts leading their therapeutic field and some of the top pharmaceutical companies in the world. The work is varied and can often be challenging, but it’s also rewarding to know that you are working on projects and initiatives that will help to improve patients’ lives.”
James Bentley, Project Leader at Helios Medical Communications

“I work in MedComms because of the value we bring and the support we can provide to global pharmaceutical clients in achieving their goals to bring life-changing medicines to patients.”
Jill Bowers, Senior Project Leader at Helios Medical Communications

“I work in MedComms because it is a career where I can combine my passion for science with my naturally organised personality. I love the fact that every day is different and involves a lot of problem solving and teamwork, and when a tricky project comes together – it’s immensely rewarding!”
Alexandra Bradie, Account Manager at Lucid Group

“I work in MedComms because I get the chance to work with incredible people every day, as well as the opportunity to make new connections and deliver work that I know matters. The nature of MedComms means the next opportunity is never far away; you learn and develop continually as a person and in your team. It’s a great feeling to be here.”
Amy Bradley, Account Manager at Ashfield MedComms

“I work in MedComms because every day is an experience! Each day brings something different and new to learn.”
Clare Brinsmead, Senior Account Manager at Ashfield MedComms

“I work in MedComms because it allows me to be part of a process that can ultimately change a patient’s life. Working in collaboration with our clients to reach this end goal is something I will always be proud of. MedComms is a fast-paced environment and can often be challenging; however, it brings with it great satisfaction in the knowledge that you are contributing to something meaningful. With no prior experience in MedComms or even science, it has certainly been a whirlwind, but I feel extremely lucky to work in this industry.”
Harriet Bruzas, Senior Account Manager at Ashfield MedComms

“I work in MedComms and no 2 days are the same; there are always new projects to be working on and new challenges to be solved, and that’s one of the things I love most about working in the industry. There is always something new to learn, and there are always lots of career development opportunities. I have always worked in client-facing roles and I knew this was always something I wanted to do, but since joining MedComms it has also been so rewarding knowing the projects that we are delivering make a meaningful difference to people’s lives.”
Lisa Butcher, Account Director at CMC Affinity

“I work in MedComms because I was looking for a new challenge to put my project management skills to the test. But, actually, what I’ve learnt is that I’m going to get so much more than a challenge. I’m only 2 months in, but being part of a world where my work really does make a difference and potentially supports lives already feels rewarding.”
Jenny Byard, Associate Client Services Manager at Adelphi Communications

“I work in MedComms because I think it is a very exciting industry. I like that I get to use my scientific background, but in a fast-paced environment. As part of a client services team, you have the opportunity to work with many different people – across many different teams (internally and externally) and different therapy areas – which keeps things interesting!”
Hannah Charleston, Senior Account Director at Synergy Vision

“I work in MedComms because it truly impacts lives, which is such an honour to be a part of. Whether the project involves educating healthcare professionals through a global educational platform, discussing methods and experiences within a room full of doctors, or being able to discuss experiences from a patient first-hand, our MedComms agency strives to be the best so that patients around the world feel the benefit.”
Bridget Curtin, Account Manager at LiNK Health Group

“I work in MedComms because it is an industry that allows me to work on a range of varied, fast-paced projects with like-minded individuals. I enjoy working as part of a high-performing team, delivering innovative projects that make a difference to patients’ lives.”
Harriet Fairhurst, Account Executive at Envision Pharma Group

“I work in MedComms because no 2 days are the same! It’s a fast-paced environment that keeps you engaged and motivated, and constantly learning new skills. It’s also an important industry and it feels great to be part of a team that makes a difference to patients’ lives.”
Deborah Foley, Account Director at inScience Communications

“I work in MedComms and enjoy it because of how versatile and unique each day, project and client can be! Having stumbled across the MedComms industry without a huge scientific background, I now couldn’t imagine working in any other industry. It is very fast paced, and I am constantly expanding my knowledge from working alongside some incredibly talented individuals across many therapy areas. It is also very rewarding knowing that all our hard work makes a real difference to patients’ lives.”
Hollie Fox, Manager at dna Communications

“I work in MedComms because I’m involved in what I like to call ‘purpose-led work’. Within this industry, we’re playing a part in the distribution of (in some instances) ground-breaking research and knowledge within a range of therapeutic areas to healthcare professionals as well as the wider patient community. This is an industry I was fortunate enough to get access to as a fresh-faced grad (almost by accident), trying other industries within the wider communications space before focusing on MedComms as an area I wanted to specialise and develop my career in. I’ve managed to build an understanding of the importance of the work carried out by the pharmaceutical industry not just in drug development, but with key communications tactics through publications and medical affairs work, and want to continue on this journey of continuous learning to become a wellrounded client services and project management professional.”
Derek Gondwe, Account Executive at Ashfield MedComms

“I work in MedComms and enjoy it for various reasons. For a start, it gives me the unique opportunity to be involved with science outside of the lab or a research context. Secondly, it gives me the satisfaction of contributing towards creating a positive outcome to patients’ lives, which is a priceless feeling. Last, but not least, it provokes intellectual stimulation as I get to think of new ways of communicating fresh knowledge around groundbreaking and often controversial scientific discoveries.”
Andreas Hadjicharalambous, Manager at dna Communications

“I work in MedComms because no day is the ever the same. The fast-paced environment provides the opportunity to continuously challenge myself in an ever-changing virtual and now hybrid landscape. It offers the chance to collaborate with fantastic colleagues and strategically partner with great clients across a number of different therapy areas, aiding the delivery and tactical planning of a broad range of projects at diverse stages of the drug development lifecycle, ultimately assisting in improving patient lives.”
Simon Hartley, Account Director at Ashfield MedComms

“I work in MedComms because I get to keep up with exciting scientific developments that have the potential to have a real impact on patients’ lives while simultaneously developing my project management skills thanks to the unique hybrid roles Helios offers.”
Zoe Hine, Associate Scientific Project Leader at Helios Medical Communications

“I work in MedComms as I love the variety of both the people I work with and the projects in which I am involved. I enjoy working within teams to create excellent outputs while being part of an inclusive, fun culture.”
Zoe Johnson, Associate Project Leader at Helios Medical Communications

“I work in MedComms because of the opportunity to be involved in a variety of projects with real impact on people’s lives. It is a fast-paced industry with exposure to unique challenges that lie between bench and bedside, and it requires an exciting combination of scientific and creative skills.”
Eyal Kalie, Account Director at Langland

“I work in MedComms because I can be creative whilst keeping up-to-date with the latest clinical advances. The most fulfilling part of account management is delivering a project, seeing all the ideas come to fruition and knowing that what we create will ultimately make a difference to people’s lives. There is also never a boring day as the versatility and pace of the job keeps me on my toes!”
Sadiya Khan, Senior Account Manager at Synergy Vision

“I work in MedComms because I enjoy working in a fast-paced environment where no 2 days are ever the same, having to use a variety of my core skills such as organisation, adapting to changes and communication, plus having the opportunity to build lasting client relationships and develop account strategy.”
Alex Komorowski, Senior Client Services Manager at Adelphi Communications

“I work in MedComms because I find it rewarding being able to support the pharmaceutical industry and their products and to know that I can contribute to a larger purpose.”
Louise Leigh, Client Service Manager at Adelphi Communications

“I work in MedComms because there’s always a new challenge or a new project around the corner that keeps you on your toes, and you’re always refining or learning new skills, whichever career level you’re at. The teams and clients that I work with are truly wonderful and I love celebrating our successes together. It’s also rewarding to know that the work we do really helps people with the treatment and management of their illness.”
Sophie Makki, Account Manager at Langland

“I work in MedComms because it is the point where science, business and creativity intersect. Working with a wide range of clients allows me to learn about new and exciting therapies. Managing large-scale, global projects has taught me invaluable project management skills, and I’ve had the opportunity to work on all kinds of deliverables from slide decks and infographics to animated videos.”
Callum McCrone, Account Manager at Ashfield MedComms

“I work in MedComms and the reason that I have continued in this industry for so long, with a focus on publications, is because I am glad to be part of bringing important information to the scientific and patient communities, helping them to make informed decisions on healthcare and treatment.”
Julie McGinley, Account Director at CMC Connect

“I work in MedComms because I really enjoy working with such fantastically talented, dedicated and passionate people. No 2 days are the same and we are always developing new skills and finding solutions to new challenges. The opportunities are endless and the camaraderie of striving towards the same goal of making a difference to patients’ lives is extremely rewarding.”
Sue McKernan, Client Services & Operations Director at Adelphi Communications

“I work in MedComms and working in MedComms has provided me with the perfect opportunity to actively utilise my degree in biological sciences whilst working simultaneously in a dynamic client-facing role, where I thrive interacting with clients and building meaningful relationships. I particularly enjoy thinking about the ‘bigger picture’ and how the changing treatment landscape can be best communicated to meet the needs of the client, at the same time as ensuring healthcare professionals, patients and carers are kept best informed with the latest research and data to improve the individual patient journey.”
Hannah Michie, Senior Account Manager at CMC Affinity

“I work in MedComms, an ever-changing industry that bridges the gap between science and business. Our work is challenging and stimulating; every day is an opportunity to learn something new. MedComms involves a dynamic mix of expertise. I enjoy working with highly capable individuals towards a common goal – improving people’s lives. I’ve been exposed to a myriad of experiences and opportunities in my role at Lucid and look forward to an exciting career ahead.”
Leah Michie, Account Executive at Lucid Group

“I work in MedComms because I enjoy the variety and creativity in the broad range of projects we work on, and the challenge of delivering a high standard of work to tight deadlines. Ultimately, MedComms is about raising awareness of therapies and research that can transform and save lives, and it is extremely rewarding to work with both colleagues and clients who have such passion for these vitally important projects.”
Amy Miller, Account Manager at Ashfield MedComms

“I work in MedComms because it fulfils my biggest passions for helping and supporting people. As part of my role, I get to lead an amazingly talented team, whilst building strong partnerships with clients on programmes of work that will make an incredible difference to patients’ lives, now and in the future.”
Jo Moore, Programme Director at Adelphi Communications

“I work in MedComms because it brings together everything I ever hoped for in a career. I get to combine my love of science and health, eye for detail and enjoyment of collaboration while working in a fast-paced environment that always keeps me busy, thinking and growing. But, the biggest benefit of all, is knowing that what I have achieved that day may help a patient and make a difference somewhere in the world.”
Ronan Muir, Senior Account Manager at Cuttsy+Cuttsy

“I work in MedComms because I love science and being able to see the clear tie between research and the improvement of patient lives. This industry allows me to stay closely involved with the science while encouraging me and my team to ideate innovative solutions to achieve our common goal. Every day presents a unique challenge and opportunity to think outside the box in order to solve a problem with potentially significant impact.”
Victoria Noyes, Account Manager at LiNK Health Group

“I work in MedComms. It isn’t for everyone. If you don’t like staying at the forefront of science, or thinking creatively and strategically, or having a job with lots of variety then it probably isn’t for you.”
Rebecca Nunn, Senior Account Director at Langland

“I work in MedComms because it is a booming industry in which I find great job satisfaction. At Helios, you can find so many opportunities to make a career for yourself based on your strengths and likes – combining creativity, science and project management – all while building great relationships with clients and colleagues alike.”
Yurie Oates, Senior Project Leader at Helios Medical Communications

“I work in MedComms because it is such a fast-paced and versatile environment with every work-day allowing me the opportunity to improve my skills. It gives me great fulfilment to know that what we do is making a difference to the health industry. I love interacting with a wide range of people and seeing a project to completion.”
Hannah O’Grady, Account Executive at Langland

“I work in MedComms because this industry provides me with countless opportunities to develop professionally and collaborate with passionate people, all whilst working towards making individuals’ lives better through science. With a biomedical sciences degree and a background working in fast-paced environments, a role in Client Solutions at Envision Pharma Group allows me to bring knowledge and experience together daily to support colleagues and clients to deliver on shared objectives.”
Jay O’Toole, Project Assistant at Envision Pharma Group

“I work in MedComms because I get to apply my scientific background in a fun and creative way to develop materials and shape experiences that will ultimately make a positive impact on people’s health!”
Anjani Patel, Associate Director at Langland

“I work in MedComms because I wanted to be part of an industry that makes a real difference. I work alongside an amazing team with a unique dynamic – working closely with medical services means I am constantly learning and developing my scientific knowledge. One key aspect is that you don’t need to have a scientific background to have a fulfilling career in MedComms – there is ample opportunity to bring a unique perspective to the role. It is hugely rewarding to work on such a large variety of projects within an exciting therapy area and achieving real value for patients.”
Dáire Peters, Account Executive at CMC Connect

“I work in MedComms because it is a blend of different things with a bit of science, logistics and a creative side. The variety of projects keeps me on my toes and there are always opportunities to get involved with things I find interesting.”
Weronika Pietrzak, Associate Account Executive at CMC Connect

“I work in MedComms because every day is different, and I have a fab team working with me to deliver the highest standard of work for our clients.”
Claire Pullen, Associate Client Services Director at Porterhouse Medical, part of the Porterhouse Medical Group

“I work in MedComms because I love collaborating, working within a team and challenging myself. I appreciate the diverse and fast-paced environment that enables me to work on a wide range of projects and tasks that combine creativity, business and science.”
Liv Ray, Account Executive at Langland

“I work in MedComms because I get to work with brilliant and enthusiastic teams, assisting and guiding our clients to deliver ground-breaking projects. Each day is a little different, but what remains steadfast is the amazing team effort to keep projects on track and deliver results with a smile.”
Elizabeth Rudder, Associate Account Manager at Ashfield MedComms

“I work in MedComms because every day is different! After 20 years in the industry, I am still surprised that every client and project poses a new challenge and provides an opportunity for our amazing teams to apply fresh thinking, innovative ideas and new approaches. No two clients are the same and being in a position to help them navigate through their strategic challenges provides enormous satisfaction.”
Myra Shepherd, VP Client Service Director at CMC Connect

“I work in MedComms because it gives me the chance to promote cutting-edge research and improve the patient experience.”
Kit Sparrowhawk, Senior Account Executive at Porterhouse Medical, part of the Porterhouse Medical Group

“I work in MedComms to continue learning something new every day and working to improve patients’ lives. Each day is different to the last and presents new challenges and problems, which I love to try and solve.”
Dan Sproul, Account Manager at Langland

“I work in MedComms because I get to work with a great team of people at the same time as working to meet the needs and challenges of a wide range of client requests!”
Liv Sproston, Senior Client Services Manager at Adelphi Communications

“I work in MedComms because I love being a part of an industry that makes a difference to patients. Being a people-person, I really enjoy working with our clients to provide them with the best solutions, and working with my teams to pull it all together and deliver the best work!”
Jamia Sultana, Senior Account Manager at Langland

“I work in MedComms, which is an idyllic career for me. After university, I knew I wanted to combine my interest in project management with the scientific field, and my role in client services allows me to do this. It is rewarding to feel enthusiastic about our work and know that what we deliver makes a difference to people’s lives.”
Sophie Taylor, Account Executive at Caudex

“I work in MedComms because it combines two of the things I wanted most in my career: science and developing client relationships. I love the fast-paced lifestyle that comes with the job, and the fact that every day is fresh and different.”
Pooja Thosani, Senior Account Manager at Prime Global

“I work in MedComms because my role allows me to work across many projects in different therapy areas, each with their own challenges, which means that each day is different.”
Emily Tracey, Senior Account Manager at Porterhouse Medical, part of the Porterhouse Medical Group

“I work in MedComms and, when considering a transition into the industry (having worked in the third sector for 3 years), it was the person-focused, fast-paced nature of the client services roles that caught my attention. I wanted a position where I could use and improve my project management skills in an industry in which there is clear career progression and continuous opportunities for development – this is exactly what I got! It’s a great choice for those (like me) who want to be ‘in the thick of it’, working within a team whilst being client-facing.”
Harriette Travers, Account Manager at Caudex

“I work in MedComms because it allows me to tap into the best parts of my personality, through expressing my creative and administrative skills.”
Faith Unuigboje, Account Executive at Ashfield MedComms

“I work in MedComms because no 2 days are ever the same. The variety of projects, therapy areas, clients and nationalities I work with never fails to amaze me. Knowing that the work we do really does improve and save patients’ lives is one of the best reasons to come into work every day.”
Amanda Whiston, Project Leader at Helios Medical Communications

“I work in MedComms and I never knew I wanted to work in MedComms until I worked in MedComms! Having a background in project and business management I wasn’t sure how well my skills would translate into the world of medicine and science, but I can honestly say it’s the most rewarding, challenging and supportive environment in which to develop both personally and professionally. The passion and knowledge of the team is infectious and everyone I work with is so skilled at translating high science into an easy-to digest format suitable for all audiences. I have to admit, I’ve taken advantage of that on more than one occasion!”
Kristy Wiggans, Account Director at Caudex

“I work in MedComms because no 2 days are the same. I collaborate with all levels of agency personnel and various client contacts, and I enjoy seeing projects come to fruition when
a poster/manuscript is submitted on my publication account. It’s great to have an impact on the bigger picture as, ultimately, effective communication makes a difference to patients’ lives.”
Inna Yavorsky, Account Manager at Prime Global